How do I make sure I get the right size?
The Size Guide page gives you approximate measurements for clothing as well as US & European equivalent shoe sizes for each brand
Are my details secure?
All card payments are processed through Amazon's payment system. As a result we never hold nor have access to your card details. The only details we hold are address so we can ship your order and email address in case of any issues with the order. Please see our Privacy Policy page for more info. As our website is powered by Amazon, if you do not have an Amazon account you will need to create one but all details are kept very securely using Amazon's advanced systems.
What are my payment options?
You can pay using all major credit/debit cards
Are the any taxes to pay?
All taxes are incorporated into the price. However if they are any extra duties imposed on delivery in your own country you will need to pay these costs
How do I check the status of my order(s)?
You should be able to keep track of all aspects of your order in the 'Your Account' section. Emails will be sent to confirm the order has been placed and also when it is dispatched. If applicable, the tracking number will be provided in the dispatch confirmation email
How much is postage? Do you ship internationally?
Details on postage costs and where we ship can be found on the Shipping Information page. Remember, if you are in the UK and spend over £100, postage is free! Also if you live locally find more see our special Local Delivery page
I am not satisfied with/have not received my purchase, what do I need to do next?
Full information on returns, faulty items, unreceived items etc can be found on our Return Policy page
The Size Guide page gives you approximate measurements for clothing as well as US & European equivalent shoe sizes for each brand
Are my details secure?
All card payments are processed through Amazon's payment system. As a result we never hold nor have access to your card details. The only details we hold are address so we can ship your order and email address in case of any issues with the order. Please see our Privacy Policy page for more info. As our website is powered by Amazon, if you do not have an Amazon account you will need to create one but all details are kept very securely using Amazon's advanced systems.
What are my payment options?
You can pay using all major credit/debit cards
Are the any taxes to pay?
All taxes are incorporated into the price. However if they are any extra duties imposed on delivery in your own country you will need to pay these costs
How do I check the status of my order(s)?
You should be able to keep track of all aspects of your order in the 'Your Account' section. Emails will be sent to confirm the order has been placed and also when it is dispatched. If applicable, the tracking number will be provided in the dispatch confirmation email
How much is postage? Do you ship internationally?
Details on postage costs and where we ship can be found on the Shipping Information page. Remember, if you are in the UK and spend over £100, postage is free! Also if you live locally find more see our special Local Delivery page
I am not satisfied with/have not received my purchase, what do I need to do next?
Full information on returns, faulty items, unreceived items etc can be found on our Return Policy page